iMediSphere Solutions
Website: https://imedisphere.com
Effective Date: January 1, 2026
iMediSphere Solutions (“iMediSphere,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, or use our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your information.
1. Information We May Collect
Depending on how you interact with iMediSphere, we may collect information such as:
- Your name and contact information
- Email address and telephone or mobile number
- Practice, clinic, or business information
- Information provided when requesting or purchasing our services
- Billing and payment-related information
- Information submitted through contact, consultation, service, Live Chat or inquiry forms
- Communications and correspondence between you and iMediSphere
- Information relating to SMS or text-message communications where you have provided consent
- Technical and website information, including IP address, browser type, device information, pages viewed, and general website activity
We collect information when you voluntarily submit it to us, including when you contact us, request information, schedule a consultation, submit an inquiry, engage our services, or otherwise communicate with our company.
2. How We Use Information
We may use the information we collect for legitimate business and service-related purposes, including to:
- Provide and manage our medical billing, credentialing, coding, practice management, bookkeeping, virtual assistance, and related services
- Respond to questions, inquiries, and requests
- Communicate with clients regarding their accounts, services, projects, or agreements
- Schedule consultations, meetings, appointments, or service-related communications
- Send requested information, confirmations, reminders, and administrative notices
- Process payments and maintain appropriate business records
- Improve our website, services, operations, and user experience
- Maintain the security and integrity of our systems
- Detect, investigate, and prevent fraud, unauthorized activity, or misuse
- Meet applicable legal, regulatory, contractual, and compliance obligations
3. SMS and Text Messaging
If you voluntarily provide your mobile telephone number and consent to receive text messages from iMediSphere, we may use SMS communications to respond to inquiries and provide service-related communications.
Depending on the nature of your interaction with us, messages may include appointment or consultation reminders, scheduling communications, responses to inquiries, service notifications, or other information related to your relationship with iMediSphere.
Your consent to receive SMS messages is not a condition of purchasing services.
You may stop receiving text messages at any time by replying STOP to a message from us. You may also contact us directly if you have questions regarding SMS communications.
SMS consent information will not be sold or shared with third parties for their own marketing purposes.
4. Disclosure and Sharing of Information
iMediSphere does not sell or rent your personal information.
We may disclose information when reasonably necessary to operate our business, provide requested services, or comply with applicable requirements. This may include sharing information with:
- Service providers and technology vendors that support our business operations
- Secure payment processing providers
- Scheduling, communication, customer-support, or practice-management platforms
- Professional advisers, contractors, or business partners where necessary to provide services
- Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law
- Third parties when necessary to protect our legal rights, property, users, clients, or the security of our systems
We expect vendors and service providers handling information on our behalf to use appropriate safeguards and to process information only for legitimate business purposes.
5. Healthcare and Client Information
iMediSphere provides services to healthcare providers and medical practices. Depending on the services requested and the nature of our relationship with a client, we may handle information on behalf of healthcare organizations.
Where applicable, our handling of protected health information is governed by contractual, regulatory, and legal requirements, including applicable HIPAA requirements and Business Associate Agreements.
This Privacy Policy does not replace any separate contractual terms, Business Associate Agreement, or other agreement that may apply to a specific client relationship.
6. Cookies and Website Technologies
Our website may use cookies, analytics tools, and similar technologies to help us understand website usage, maintain functionality, improve performance, and enhance the visitor experience.
These technologies may collect information such as browser type, device information, IP address, pages visited, and general interaction with our website.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
7. Information Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no website, electronic transmission, storage system, or method of transferring information over the internet can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information.
8. Your Privacy Choices
Depending on applicable law and the circumstances of your request, you may contact us to:
- Request access to or information about personal data we maintain about you
- Ask us to correct inaccurate or outdated information
- Request deletion of your information where legally permitted
- Opt out of certain marketing communications
- Withdraw consent for SMS communications
- Ask questions about how your information is collected or used
Certain information may need to be retained where required by law, regulation, contractual obligations, legitimate business requirements, or recordkeeping obligations.
To submit a privacy-related request, please contact us using the information provided below.
9. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, platforms, or services. Those third parties may maintain their own privacy policies and practices.
iMediSphere is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party service before providing them with personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
When changes are made, the revised policy will be posted on our website with an updated effective date. Your continued use of our website or services following an update constitutes acceptance of the revised policy to the extent permitted by law.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
iMediSphere Solutions
Email: info@imedisphere.com
Website: https://imedisphere.com
Effective Date: January 1, 2026